At our fashion-forward boutique, we prioritize swift and secure delivery to ensure your carefully selected wardrobe essentials arrive in pristine condition. Every order undergoes a meticulous quality check before being packaged with protective materials to safeguard delicate fabrics and intricate designs during transit. Our streamlined logistics network allows us to dispatch most orders within 1-2 business days, with special care given to seasonal collections and statement pieces that require extra attention.

Processing typically requires 1-3 business days for our curated fashion selections, with additional time potentially needed during promotional periods or product launches. Transit durations vary by destination: domestic shipments generally reach customers within 5-8 business days, while international deliveries may take 10-20 business days depending on customs clearance. Please note these are estimates—unforeseen circumstances like weather events or regional disruptions may occasionally extend delivery windows.

We offer transparent shipping options tailored to different order values:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60 (up to $9,999)

These tiered rates allow us to maintain reliable service while rewarding customers who build larger, coordinated wardrobes through our collections.

Currently serving 40+ countries across North America, Europe, and select Asian markets, we continuously expand our global reach. Some remote locations and specific territories may face temporary restrictions due to logistical constraints or trade regulations. During checkout, our system automatically verifies deliverability to your address. For inquiries about future service areas, our customer experience team welcomes your suggestions at [email protected].

Within 24 hours of dispatch, you'll receive a digital notification containing your unique tracking number and carrier details. This allows real-time monitoring through our partners' logistics networks. For consolidated shipments featuring multiple fashion categories, individual tracking may be provided for separate packages. Should any discrepancy arise between tracking updates and actual delivery status, our support team can initiate carrier investigations on your behalf.

While uncommon, transit delays occasionally occur due to customs inspections, address verification, or carrier capacity issues. If your shipment exceeds the estimated delivery window by 5+ business days, please contact [email protected] with your order number. For lost packages confirmed by carrier investigations, we offer either a full replacement (subject to inventory) or refund at your discretion. Claims must be filed within 45 days of shipment date—our team will guide you through the resolution process with regular updates.

International customers should note that cross-border shipments may incur local taxes, VAT, or customs fees determined by your country's trade policies. These charges are the recipient's responsibility and are typically collected upon delivery. We declare all packages at actual purchase value to comply with global shipping regulations. For accurate duty estimates, we recommend consulting your national customs authority before ordering—some regions offer online calculators for personal import assessments.